Started in June of 2014, SkyHop Global has changed the landscape of airline crew ground transportation by creating a premium service focusing on safety and customer service. SkyHop Global is owned by Kristine Scotto and is the only woman-owned crew ground transportation business with a senior staff composed of 75% women and a national employee base representing more than 20 different nationalities. In three years the company has grown from a small regional service to a national company completing 500,000 trips annually and in the process thousands of raving fans.
We create raving fans everywhere we go. We want our crew members so overwhelmed and floored by our customer service they can't stop telling everyone about it! Our employees work every day, on every trip to exceed our airline crew’s expectations. This is why SkyHop Global has been nominated a third straight year for a Delta Star Award.
Our proprietary software created for us by SkyHop Technologies is monitored through our global network and managed through our driver app and crew app to provide accurate on time service. SkyHop Global has created a whole new dynamic in the airline ground transportation business that provides our airline partners with transparency around each trip. Our software is the fastest answer to the age old crew question: “Where’s my ride?”
By providing detailed analytics of executed trips, SkyHop Global proves how highly valued our service is by the key users. On time performance and safe driving is constantly monitored through outside GPS to create the safest experience. A second Call Center in Dallas was opened to manage the overflow of calls during high volume and weather related issues so our crew members would not have to wait.
Our diverse workforce of many cultures, both women and men, brings an energy of enthusiasm and desire to please for each crew we drive. Our focus on safety, personal accountability and value makes every driver want to exceed our clients expectations on each pick up. We are extremely proud of our corporate values of: Safety, Raving Fans, Innovation, Accountability and Value — a commitment each employee makes by wearing a SkyHop values badge.